c2c's performance is measured against two categories:
Punctuality:
That at least 90.5%of Monday to Friday (excluding Bank Holiday)
peak train services will reach their final destination within 5 minutes of
the advertised arrival time. Peak trains are those arriving in London
Fenchurch Street between 7am and 10am and those departing London Fenchurch
Street between 4pm and 7pm.
Reliability:
That at least 99% of all train services will operate Monday
to Friday
(excluding Bank Holidays).
Delays and cancellations caused by matters outside the control of the
railway industry, such as severe weather, vandalism, terrorism, passenger
sickness, or service interruptions at the request of the emergency services,
are excluded from the performance statistics. Any such exclusions are shown on
c2c's the published
performance charts.Performance Table
| |
Punctuality
12 Month Average |
Punctuality
4 week Average |
Reliability
12 Month Average |
Reliability
4 Week Average |
16th Oct to
12th Nov 2005 |
96.9% |
94.0% |
99.3% |
99.0% |
13th Nov to
10th Dec 2005 |
96.7% |
91.9% |
99.2% |
98.3% |
| |
|
|
|
|
5th Feb to
4th Mar 2006 |
96.7% |
98% |
99.1% |
99.4% |
| |
|
|
|
|
30th April to
27th May 2006 |
96.6% |
99.4% |
99.0% |
99.4% |
| |
|
|
|
|
4 Weeks to
October 14th 2006 |
96.8 |
97.7 |
98.8 |
99.1 |
| |
|
|
|
|
4 Weeks to
6 Jan 2007 |
96.4 |
81.8 |
98.9 |
99.1 |
4 Weeks to
3 Feb 2007 |
96.6 |
97.1 |
99.1 |
99.1 |
You may also be interested in this article taken
from Hansard, which details cancellations in 2005
Exclusions -
19 Oct 05, Driver taken ill at Barking
19 Oct 05, Road vehicle striking rail bridge at East Ham
2 Nov 05, Road vehicle striking overhead line near Stanford-le-Hope
3 Nov 05, Tree on the overhead line at Westcliff
15 Nov 05, Trespasser on line at Barking
24 Nov 05, Vandalism to signal at Dagenham Heathway
28 Nov 05, Vandalism to train at Basildon
29 Nov 05, Vandalism on train at West Ham
10 Feb 06, Debris on line at Benfleet
13 Feb 06, Fatality at Upney
13 Feb 06, Passenger taken ill at Pitsea
15 Feb 06, Fatality at Barking
20 Feb 06, Trespasser at Barking
17 May 06 Passenger taken ill at Upminster
18 May 06 Object blown onto overhead line at Benfleet
18 May 06 Tree blown onto overhead line at East Ham
20 September 06 - Trespasser at Dagenham Heathway
20 September 06 - Fatality near Forest Gate
28 September 06 - Criminal incident at Grays
5 October 06- Damage to train by trackside trees
9 October 06- Vandalism to train at Ockendon
13 October 06 - Fatality at Maryland
13 December 06- Trackside fire in Upton Park area
19 December 06- Bridge strike at Fenchurch Street
20 December 06- External power failure at Shoeburyness
22 December 06- Vandalism to signal in East Tilbury area
22 December 06- Severe fog at Southend
3 January 07 - External power failure at Shoeburyness
09 January 07- Object on the overhead line at Limehouse
11 January 07- Tree on the overhead line at Pitsea
15 January 07- Emergency alarm activated at Basidon
18 January 07- Debris on the line due to extreme high winds
23 January 07- Vehicle striking a rail bridge near Dagenham Dock
01 February 07- Police investigation an incident at Barking
Updated 11/11/2005
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